Privacy Policy - Carshalton Skip Hire

Effective Date: April 27, 2024

At Carshalton Skip Hire, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or utilize our services.

1. Information We Collect

We collect various types of information to provide and enhance our services to you:

Personal Identification Information: This includes your name, address, email address, phone number, and other contact details.
Payment Information: Details necessary to process your transactions, such as credit card information.
Usage Data: Information on how you access and use our website, including your IP address, browser type, and browsing behavior.
Cookies and Tracking Technologies: Small data files stored on your device to help improve your browsing experience.

2. How We Use Your Information

We use the collected information for various purposes, including:

To Provide Services: Facilitating skip hire bookings, delivering services, and managing orders.
Communication: Sending updates, newsletters, and responding to your inquiries.
Improvement of Services: Analyzing usage patterns to enhance our offerings and user experience.
Security: Protecting against unauthorized access and ensuring the safety of our services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our business and servicing you.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, access controls, and regular security assessments to protect against unauthorized access, alteration, disclosure, or destruction of your data.

5. Your Rights

You have certain rights regarding your personal information, including:

Access: Requesting a copy of the personal information we hold about you.
Correction: Updating or correcting any inaccurate or incomplete information.
Deletion: Requesting the deletion of your personal information, subject to certain conditions.
Opt-Out: Choosing not to receive marketing communications from us.

To exercise these rights, please contact us through the appropriate channels.

6. Cookies and Tracking Technologies

Cookies are small data files stored on your device that help us improve your browsing experience. We use cookies to:

Remember your preferences and settings.
Understand how you use our website.
Provide personalized content and advertisements.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Services

Our website may contain links to third-party websites and services. These third parties have their own privacy policies, and we do not accept responsibility for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy during any transfer.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

12. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data.
Contract: To perform the contract we have with you.
Legal Obligation: To comply with the law.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights.

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing data protection strategy and implementation to ensure compliance with GDPR requirements. The DPO can be contacted through designated channels for any privacy-related inquiries.

14. Transparency and Accountability

We are committed to being transparent about how we use your information. This Privacy Policy serves to keep you informed about our data practices and your rights. We hold ourselves accountable by regularly reviewing our policies and procedures to ensure ongoing compliance with data protection laws.

15. Third-Party Links and Services

Our website may include links to third-party websites, services, or resources. These links are provided for your convenience and do not signify our endorsement of their content or practices. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.

16. Data Breach Notifications

In the event of a data breach that poses a risk to your personal information, we will notify you and the relevant authorities in accordance with applicable laws. We will provide information about the nature of the breach and the steps we are taking to address it.

17. Consent

By using our services and providing your personal information, you consent to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our services.

18. Governing Law

This Privacy Policy is governed by the laws of the jurisdiction in which Carshalton Skip Hire operates. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in that region.

19. Changes and Updates

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

20. Feedback

We welcome your feedback on our Privacy Policy and practices. If you have any questions or suggestions, please reach out through the appropriate channels, and we will address your concerns promptly.